Terms of Use
Welcome
Welcome to LLM Elites. By accessing or using our website, creating an account, or placing an order, you agree to these Terms of Use along with our Privacy Policy, Shipping Policy, and Return & Refund Policy.
Eligibility
You confirm that you are legally eligible to use the website, provide accurate information, are authorised to use your payment method, and will use the website only for lawful purposes.
Website Usage
Use this website only for personal and lawful shopping. Unauthorised access, fraud, copying content, scraping, malicious activity, false information, or misuse of offers is prohibited. We may suspend access if these Terms are violated.
Product Information
We strive to provide accurate product descriptions, pricing, images, sizing, colours, and availability. Minor variations may occur due to lighting, display settings, or manufacturing processes.
Pricing
All prices are displayed in INR. Taxes and shipping charges are shown during checkout. Prices may change without notice. Orders affected by pricing or technical errors may be cancelled with applicable refunds.
Product Availability
Products are subject to availability. We may limit quantities, update specifications, discontinue products, or correct product information. If an item becomes unavailable after purchase, an appropriate refund or solution will be provided.
Orders
Orders are confirmed only after acceptance by LLM Elites. Orders may be cancelled due to stock unavailability, payment verification issues, incorrect information, fraud prevention, technical errors, or legal requirements.
Payments
Payments are securely processed through trusted third-party payment providers. LLM Elites does not normally store complete payment information.
Shipping
Delivery timelines may vary depending on courier operations, weather, customs, government regulations, or incorrect delivery information.
Returns & Refunds
Returns, exchanges, and refunds are governed by our Return & Refund Policy. Damaged, defective, or incorrect products should be reported promptly.
Promotions
Offers and discount codes are subject to their respective terms, cannot normally be combined or exchanged for cash, and may be cancelled in cases of misuse.
Reviews & User Content
Customers may submit reviews and content. By submitting content, you grant LLM Elites permission to use it for customer service and marketing. Content violating these Terms may be removed.
Intellectual Property
All logos, trademarks, images, graphics, website content, product names, and designs belong to LLM Elites and may not be reproduced without written permission.
Third-Party Services
Our website may use third-party services such as payment gateways, logistics partners, analytics providers, advertising platforms, hosting services, and customer support tools.
Cookies
We use cookies to improve website functionality, personalise your shopping experience, analyse performance, enhance security, and support marketing.
Account Security
You are responsible for maintaining your account credentials and must notify us immediately of any unauthorised access.
Privacy
Personal information is collected and processed according to our Privacy Policy and applicable data protection laws.
Website Availability
We aim to keep the website available at all times but cannot guarantee uninterrupted or error-free service.
Limitation of Liability
To the maximum extent permitted by law, LLM Elites is not liable for indirect or consequential losses arising from the use of this website.
Force Majeure
We are not responsible for delays or failures caused by events beyond our reasonable control, including natural disasters, strikes, technical failures, transportation disruptions, or government actions.